Animal Control Officer Job at Sunnyvale, Santa Clara County, California

Animal Control Officer

City of Sunnyvale , California

Job Information 


Public Safety

Mid Level


$36.21 - $46.22 Hourly

Application Deadline 


04/22/2021 05:00 PM PDT

Recruitment Type 

Open Competitive


The  Animal Control Unit is part of the Sunnyvale Department of Public Safety (DPS). Being fully integrated in DPS allows Animal Control Officers unique access to resources to work safely and efficiently with access to additional databases and resources such as address, animal, and criminal history. Assistance from Crime Scene Investigators and the Division of Investigations and Community Services, as well as additional DPS equipment can be involved when appropriate.


Under general supervision of a Senior Community Services Officer, performs a wide range of field and office duties in support of the care and control of domestic and non-domestic animals, the investigation of cruelty, neglect and dangerous animals, and the enforcement of codes, ordinances and regulations pertaining to animals; and performs related work as required.


The position of Animal Control Officer is a fully qualified journey-level non-sworn classification. This classification differs from the Senior Community Services Officer in that the Senior Community Services Officer is a supervisor. This classification is further distinguished from Public Safety Officer in that the Public Safety Officer is a sworn classification.


Essential Job Functions

(May include, but are not limited to, the following):

  • Receives, responds and investigates complaints and reports from the public and other agencies regarding stray animals, nuisance animals, animal municipal code violations, and injured, abused and neglected animals; impounds, collects and transports animals to approved shelter or veterinary treatment facility.
  • Enforces codes, ordinances, and regulations pertaining to the care, control, and disposition of domestic and non-domestic animals.
  • Carries out court orders for removal and disposal of animals; may make arrests in accordance with laws and regulations and, if necessary, with assistance from sworn personnel; testifies in court proceedings and prepares related reports.
  • Investigates animal bite reports for accuracy and determines related circumstances; obtains specimens for rabies testing; quarantines animals and observes for rabies symptoms; impounds the animal if necessary and refers for prosecution relative to vicious nature issues.
  • Conducts inspections of animal establishments, ensuring compliances with rules, regulations and codes.
  • Assists and advises in the maintenance or development of the City's municipal codes related to this field
  • Meets with residents and representatives of schools, community groups, businesses, and other organizations to understand needs and concerns and educates on the care and control of animals.
  • Assists Public Safety Officers in contact with animals or problems relating to them.
  • Develops and prepares reports, correspondence, and other materials that relate to the functions being performed.
  • Receives and responds to general inquiries, requests, and complaints from the public and formulates appropriate responses and actions.
  • Makes presentations at public and private meetings.


Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. The position performs duties in a field environment, subject to inclement and variable weather conditions such as wet, heat and cold, as well as occasionally working with caustic cleaning chemicals.  Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when meeting with the public and conducting investigations. The need to lift and control animals weighing up to 100 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation.


Minimum Qualifications

Education and Experience:

The minimum qualifications for education and experience can be met in the following way:

An Associate's degree or 60 semester units or 90 quarter units from an accredited college or university with major coursework in public safety, emergency management, public administration or a related field; AND

Two years of experience working for a public or private agency performing duties, interpreting laws, or enforcing codes related to the care and control of animals.

Finalists must pass comprehensive background investigation and an alcohol/drug screening.

Knowledge of:
  • Physical and behavioral characteristics of dogs, cats, aquatic, and other wild or domestic animals.
  •  Basic symptoms of common animal diseases.
  • Animal related codes, ordinance, and laws.
  • Principles of customer service.
  • Office methods, procedures, software and equipment.

Ability to:

  • Interpret and enforce municipal ordinances and related State laws that govern care and keeping of livestock, domestic and wild animals within City jurisdiction.
  • Interact with the public in a positive manner in the application and enforcement of City codes and State laws related to the care and keeping of animals; deal tactfully yet firmly with the public in stressful situations.
  • Safely operate a large animal control truck.
  • Control and work with diseased, injured or aggressive animals.
  • Handle situations which may be offensive to the general public.
  • Effectively deal with people who are belligerent and uncooperative.
  • Prepare detailed written reports, correspondence, and documents.
  • Operate a computer using word processing and business software and other office equipment.
  • Understand and follow written and oral instructions.
  • Communicate effectively, orally and in writing.
  • Establish and maintain and promote positive and effective working relationships with employees, other agencies, and the public.
  • Work independently and as a team member; recognize and set priorities and meet deadlines.
  • Observe safety principles and work in a safe manner.

Willingness to:

  • Work variable shifts and irregular hours, accessible any time of the day or night, weekends or holidays.
  • Wear a uniform.


Possession and continued maintenance of a valid class C California driver's license and a safe driving record.




Possession of a certificate of Humane Academy completion, such as issued by California Animal Control Directors' Association.


Application and Selection Process

If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 p.m. on Thursday, April 22, 2021 (postmarks or faxes are not accepted).

Candidates are asked to fully describe any training, education, experience or skills relevant to this position. Electronic applications may be submitted on-line through the City's website at, click on JOBS. Late or incomplete applications will not be accepted.

Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral exam scheduled for Friday, May 7, 2021.   (Note: The examination process may be changed as deemed necessary by the Director of Human Resources).

Candidates who receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies.
Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, psychological assessment, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing.

Any successful candidate selected by the hiring department will be required to submit proof of education (i.e., copy of the diploma or college/university transcripts).

Positions in this job classification are represented by Local 21 IFPTE/ Sunnyvale Employees Association (SEA).

The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.

The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application.


505 West Olive Ave., Suite 200

Sunnyvale, CA 94086