Program Specialist II

City of Santa Rosa , California

Job Information 


Housing and Community Services

Mid Level


$87,081.00 - $105,814.00 Annually

Application Deadline 


08/17/2020 11:59 PM PDT

Recruitment Type 

Open Competitive


The City of Santa Rosa is seeking qualified applicants to join a team of professionals performing highly responsible work as Program Specialists! 

Program Specialists provide a variety of highly skilled, specialized professional activities relating to the development, implementation and administration of programs related to housing, community and homeless services, and/or economic development.

Depending on the qualifications of the selected candidates, the positions may be filled at the I or II level. Professional work assignments of a Program Specialist II are performed more independently and incorporate previously learned practices and principles. The current annual salary ranges are: 

Program Specialist I: $74,417 - $90,501.
Program Specialist II:  $87,081 - $105,814.  

The Current Openings

There are two current openings in the Housing Trust and Homeless Services Divisions. Additional openings may occur in the Planning & Economic Development and Housing & Community Services Departments. The eligible candidate list developed from this recruitment may be used to fill these openings, as well as future vacancies. If you are interested in any Program Specialist position with the City, you are encouraged to apply at this time. 

Ideal Candidate

Ideal candidates for the Program Specialist I/II positions will be self-starters with demonstrated experience with contract and/or project management and data tracking and reporting, research and analysis; excellent communication skills – oral and written; and the ability to work independently and as part of team. Experience with public speaking and developing and presenting to governing bodies, committees, community and business groups, and members of the public is also desirable. The ability to speak Spanish is a plus.

Homeless Services Division

The City's Homeless Services Program is a dynamic and highly visible program that is growing and evolving to meet the needs of our community.  The ideal candidate for this position is flexible and collaborative, with experience in homeless services in the pubic/private sector, knowledge of federal, state, local homelessness policy and regional homeless issues, and a wide range of customer service experience.  Under the direction of the Homeless Services Manager, the incumbent will administer the City’s homeless services programs, including contract and grant management, responding to community concerns and requests for information, and conducting research and analysis for existing and new programs. 

Housing Trust Division

Under the direction of the Housing Trust Manager, the incumbent will have experience with real estate transactions, understanding of loan underwriting, and experience reviewing pro formas. Ideal candidates will also have experience administrating federal and state housing grant programs which includes the preparation of grant applications, required monitoring and reporting, and other requirement of grant agencies.

This recruitment may result in an eligible list for both levels that may be used to fill current vacancies.  Current City employees interested in either the Program Specialist I or Program Specialist II position should apply now.



Examples of Duties and Responsibilities

The following is a list of examples of duties and responsibilities of all Program Specialists in the City. Specific duties will vary by assignment. Professional work assignments of a Program Specialist II are performed more independently. 

  • Research, analyze, develop and administer economic development, affordable housing and/or community services related policies, programs and procedures
  • Analyze and apply Federal, State and local regulations and policies to new or existing programs and projects
  • Update staff and public regarding changes in Federal, State or local regulations and policies
  • Prepare and administer Requests for Qualifications, Requests for Proposals and/or contracts or agreements for public and private development and professional or technical services
  • Prepare development agreements
  • Represent the department at meetings of neighborhood, community and/or policy groups
  • Plan, schedule and assign work
  • Address personnel-related issues, such as hiring, training, evaluation, discipline and career development of subordinates
  • Review and check accuracy of subordinates’ work and serve as a resource to assist them in solving problems
  • Participate in development and administration of department and program budgets by conducting research, analyzing and monitoring financial information, and making recommendations for project or program activities
  • Administer debt and financial management programs
  • Administer and coordinate property acquisitions, relocations and dispositions
  • Prepare a wide variety of reports, memoranda and correspondence
  • Manage public improvement and/or private development and rehabilitation projects from conception through completion of construction
  • Provide financial and technical assistance to parties seeking financing relating to assignment
  • Analyze financial pro formas, project budgets and operating expenses, negotiate deal points, negotiate with parties for program or funding support, and make related recommendations to policy making bodies
  • Provide information to homeowners, landlords, developers, financial institutions and others;
  • Conduct appropriate levels of environmental review
  • Prepare and present information to policy making bodies and other boards, committees and/or community groups as required
  • Track funding commitments
  • Research, analyze and propose financing mechanisms for department revenues and projects
  • Maintain an awareness of business needs, community needs and political issues as they relate to assignment
  • Prepare and present loan packages in accordance with applicable underwriting standards
  • Prepare information for communication, marketing and outreach activities
  • Maintain and track key activities and performance measures
  • Coordinate activities with other City departments, divisions, and with outside agencies
  • Testify on behalf of the department in hearings and other proceedings
  • Respond to media requests for information, conferring with management on controversial issues as appropriate
  • Develop grant applications to Federal, State and local agencies
  • Participate in conflict resolution activities
  • Develop and administer project budgets
  • Establish and administer qualifications for contractors
  • Serve as the Acting Housing and Community Services Manager as assigned
  • Perform related duties as assigned.


Required Qualifications


Knowledge of:  Federal, State and local laws, policies, regulations and procedures relating to assignment; financial and real estate procedures, methods and practices; underwriting methods and procedures; methods used in developing cost estimates; building codes and zoning laws; principles of supervision, training, and evaluation.

Ability to:  Understand economic development, local affordable housing, homeless and community services issues and problems; develop and implement possible solutions; plan and organize workload; analyze and compile technical and statistical data; read, understand and interpret federal, state and local laws, policies, regulations and procedures; understand building specifications, drawings and other construction documents; establish and maintain effective working relationships with those contacted in the course of work; negotiate with building owners, contractors and developers; maintain clear and concise records; communicate effectively, both orally and in writing; produce written documents with clearly organized thoughts using proper sentence construction, punctuation and grammar; enter data or information into a terminal, personal computer or other keyboard device; comprehend and draw inferences from written material; work under pressure and meet established deadlines.

Experience and Education:  Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would be qualifying.  A typical way to obtain the knowledge and abilities would be: Experience - Sufficient years of experience working in a housing, economic development or similar program, or in an urban or municipal planning, architecture or development finance environment, or in a federal or state assistance program, to demonstrate possession of the required knowledge and abilities; Education - Equivalent to a bachelor's degree from an accredited college or university  in planning, architecture, public administration, or a related field.


This classification may require the use of a personal or City vehicle while conducting City business. In order to drive, individuals must be physically capable of operating the vehicles safely and must possess a valid, Class C, California driver's license OR be able to demonstrate the ability to travel on scheduled or unscheduled visits to various locations in the City which may or may not be reachable by public transportation.


Additional Information

See the full job description for working conditions and more information:
Program Specialist I
Program Specialist II


No location specified