Supervising Park Ranger Job at San Jose, Santa Clara County, California

Supervising Park Ranger

City of San Jose , California

Job Information 


Parks, Recreation, Neighborhood Services

Mid Level


$81,831.20 - $99,840.00 Annually

Application Deadline 


06/07/2021 11:59 PM PDT

Recruitment Type 

Open Competitive


About the Department 

The City of San José's Department of Parks, Recreation and Neighborhood Services is proud to be “Building Community Through Fun” through innovative, creative, and excellent programs and services. Our mission vision is Healthy Communities that Inspire Belonging and our mission is connecting people through parks, recreation and neighborhood services for an active San José. The Department is a steady force in our community, advancing education, health, and social connections. We meet the diverse needs of our community across the lifespan by connecting people to places and people to people. The principles of stewardship, nature, equity and access, identity, and public life guide us.

The Department creates and activates thriving places where people live, work, play, and learn, which include 48 community centers, 209 parks, Happy Hollow Park & Zoo, over 60 miles of trails, and programs and services that touch the lives of individuals and families in our community.

To learn more about us, click here.
Positions & Duties

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at 

The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Supervising Park Ranger classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. 

The mission of the City of San Jose's Park Ranger Program is to provide a safe, enjoyable park experience by protecting and educating the public; providing recreational opportunities; and protecting, preserving, and enhancing the natural and cultural resources of the City's parks, trails and open spaces.  Over the course of the program's 49-year history, San Jose Park Rangers have worked to ensure a safe and enjoyable atmosphere in city parks. Park Rangers assist park users by providing information on appropriate park use, and educate visitors on park rules and procedures. As public safety officers, Park Rangers also render emergency medical care, conduct search and rescue operations, and perform wildland fire prevention patrols, as well as provide initial attack wildland fire suppression. As stewards of the City's natural and cultural resources, Park Rangers work to protect and monitor park lands, restore native vegetation, maintain rustic hiking trails, and educate the public on the cultural and natural history of San Jose. Park Rangers also maintain safety and security in our neighborhood parks and along trails.

The Park Ranger Program is led by two Supervising Park Rangers who direct and organize Park Ranger personnel in day-to-day operations in the protection of parks, trails, and recreation facilities within the City of San José.  The Parks, Recreation and Neighborhood Services Department is looking for highly motivated, personable individuals with strong leadership skills and innovative ideas to apply for the position of Supervising Park Ranger.

Under general direction, a Supervising Park Ranger plans, schedules, assigns, and reviews the work of staff engaged in park patrol, protection, and enforcement of park rules and regulations.  Each Supervising Park Ranger leads a district of Park Rangers—District 1 is Park Ranger personnel working Sunday through Wednesday, and District 2 is Park Ranger personnel working Wednesday through Saturday—as well as program development efforts such as updating program policies and training and developing employees.

Supervising Park Ranger is the third level of the Park Ranger series responsible for providing direct supervision over assigned staff, and for ensuring the work performed meets the City’s and mandated standards and specifications. Incumbents regularly work on tasks that are varied, requiring considerable discretion and independent judgment. Employees in this classification rely on experience and judgment to ensure the efficient and effective functioning of the assigned program area. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to deliver services. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.

A Supervising Park Ranger:

  • Supervises staff to include prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; and making hiring, termination, and disciplinary recommendations.
  • Evaluates training needs and workload balance for staff and prepares plans for implementation.
  • Supervises staff engaged in park, trail, and facilities patrol, protection, or enforcement, and performs enforcement of park rules and regulations. 
  • Supervises and prepares and provides responses to park visitor complaints.     
  • Prepares and reviews written reports such as police, fire, injury, activity, vandalism, and visitor data reports; may make court appearances.
  • Assumes responsibility for safety of subordinate personnel and park visitors.     
  • Operates light vehicles, radios, and other equipment necessary to perform Rangers activities.    
  • Supervises and performs the preparation and presentation of interpretive and educational programs related to park services to civic groups and park visitors.
  • Recommends improvements and inspects conservation and resource management projects to maintain and restore the natural and cultural resources in City parks and undeveloped City park lands.
  • Monitors weather and fire condition reports; may recommend restricting park use.          
  • Additional duties may include:
  • Performs and directs search, rescue, fire suppression, and other emergency activities; may coordinate activities with other public safety agencies. 
    • Completes equipment and supply requisitions. 
    • Provides budget input on needed personnel, equipment, supplies, and related items.     
    • Performs enforcement duties such as park patrol and writing misdemeanor citations; may make arrests of persons in violation of Federal, State, or Municipal rules and regulations.     
    • Supervises and provides cash handling services in the routine collection and/or fees from customers; performs revenue accountability and is responsible for petty cash receipts.
    • Other related duties as required.

Work schedules include weekends, holidays and evenings and may fluctuate depending on season or condition.  Bilingual applicants speaking a second language such as Spanish or Vietnamese are encouraged to apply.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.


Applicants will be required to pass a background investigation, polygraph test and medical examination prior to appointment.This background process may include the following elements:

  • A comprehensive background process orientation.
  • Each applicant is required to personally complete a detailed Personal History Statement (PHS) and review documentation with a background investigator. Applicants are responsible to provide original documents as identified in the PHS document. Falsification or failure to disclose or complete any pertinent or required information during any phase of the application, testing or selection process is grounds for immediate disqualification.
  • A detailed background investigation is completed covering at least ten years of each applicant's history including a credit check; motor vehicle records check; verification of education, licensure and certifications; personal, business and employer reference checks; law enforcement, criminal and civil court records, etc.
  • A polygraph exam
  • A criminal records fingerprint check through the California Department of Justice and the Federal Bureau of Investigation


  • Criminal history including commission or conviction of a criminal offense(s).
  • Recent forced resignation, termination, or probation failure from any public safety or emergency medical service position or other employment-related issue(s).
  • Recent or current use of any illicit drugs or narcotics. Past use is evaluated on an individual basis. Failure to disclose prior use is cause for immediate disqualification.
  • Falsification or failure to disclose any required information during the application, testing or selection processes.
  • Other issues that may affect an applicant's suitability for a public safety position with the City of San José based upon the Department's hiring standards.

Successful candidates may enter the final selection process and may be given a conditional offer of employment. The final selection process will include the following: written and oral psychological screening and a medical exam (completed by the City's physician) for all candidates. 

1.  Education:  Two (2) years of undergraduate course work from an accredited college or university.  This is equivalent to at least 60 semester units or 90 quarter units.   Veterans and active military personnel may substitute this requirement if they:

  • Have served in the Air Force, Army, Marines, Navy, or Coast Guard AND
  • Have completed four (4) years of active military duty AND
  • Have received an honorable discharge from the United States Military.

2.  Experience:  Two (2) years of experience involving public contact and park operations work, including park patrol, protection, and enforcement. 

3.  Required Licensing (such as driver’s license, certifications, etc.) 

  • Possession of a valid State of California driver’s license. 
  • Possession of valid Red Cross First Aid and CPR certificates.
  • Deputization as a Peace Officer.

Employment Eligibility:  Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

Background: Complete Background Investigation

Note: Candidates may be asked to provide certificates referenced in the Licenses/Certificates section above, at the time of interview.

**PELLETB: Complete the California P.O.S.T. Reading & Writing Test (PELLETB). Pass Point is a T-Score total of 50 or higher. Applicants taking the PELLETB test will be responsible for submitting proof for verification of his/her results.  Please attach test results to your application. Verification must be on an agency letterhead, listing where the test was administered, test date, type of test administered and test results. Results valid for three years. For more information or to register go to:

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:

Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, including public safety, day-to-day park operations, park interpretive and education programs, conservation, natural and cultural resource management, and providing lead direction; Citywide and departmental procedures/policies and federal and state rules and regulations.  Possession of a Bachelor’s Degree in a related field is highly desirable.

Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.

Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.

Team Work and Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Planning - Acts to align own unit's goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.

Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.

Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.


Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process.  Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise. 

*Please described how you meet the two years of experience involving public contact and park operations work, including park patrol, protection, and enforcement. Please include your job title(s) or position (s) held, name of employer, total number of hours worked.

*Do you possess a current Red Cross First Aid and CPR certificate?

*If you answered yes to the above question, what level certificates do you hold?

*Are you bilingual?

*If you answered yes to the above question, list the language(s) you are fluent in aside from English and your proficiency level.

*Please describe your experience involving public contact and park operations work, similar in nature to that performed by a Park Ranger with the City of San José.  Please include your job title(s) or position (s) held, name of employer, total number of hours worked and any other relevant information in your response.

*Please describe your experience in leading others in park operations, maintenance and/or public safety including job title(s) or position(s) held, agency/employer, total # of hours worked, number and classification of employees supervised, and any other relevant information in your response. (Examples may include Ranger Operations, supervision of fee collections operations, volunteer management, maintenance operations, and/or visitor services).  

*Please describe your experience in developing and implementing park unit goals and objectives with the context of departmental policies and priorities.  Please describe your experience as a lead in this area, agency worked and time in position and cite specific examples of goals and objectives developed and implemented and why they were necessary.   

*Please list any other applicable trainings or certificates you hold.

You will be prompted to answer the following job-specific questions during the online application process.  Please note that there is a 4,000-character limit, including spaces, for each text response. 

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. 

If you have questions about the duties of the Supervising Park Ranger position, please contact Avi Yotam at (408) 535--3573, or by e-mail at

If you have questions about the selection or hiring processes, please email Courtney Phommachack at
Additional Information 

- Link to Benefits page

- To learn about the department, click here

 Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at

The application deadline is 11:59 PM on Monday, June 7, 2021.  Please allow adequate time to complete the application and submit before the deadline or the system may not save your application.  If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided.  IF YOU DO NOT RECEIVE THE CONFIRMATION, please email and we will research the status of your application.  Please contact Human Resources at (408) 535-1285, or if you have any questions.

Job: Public Safety
Schedule: Full-time
Employee Status: Regular
Job Type: Standard
Job Posting: Mar 19, 2021, 12:55:28 PM
Minimum Salary: 81,931.20
Maximum Salary: 99,840.00
Bargaining Unit 1: International Union of Operating Engineers



200 E Santa Clara St

San Jose, CA 95101