APPOINTMENT TYPE: Temporary Exempt (TEX) As-Needed schedule. This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.
Under the direct supervision of the Animal Care Supervisor, the 3370 Animal Care Attendant maintains safe and sanitary facilities for shelter animals and the public, and provides humane handling of and care for all shelter animals.
Examples of lmportant and Essential Duties:
- Assists the Behavior & Training Assistant Supervisor to ensure that the shelter provides the highest quality care for dogs and cats at the San Francisco Animal Care & Control (SFACC).
- Performs behavior evaluations on dogs and cats at the shelter to determine whether they are suitable for adoption.
- Provides enrichment for dogs and cats at the shelter to reduce stress, and helps implement behavior modification plans.
- Conducts play groups with Behavior & Training staff on a weekly basis.
- Responsible for teaching classes to interested foster parent volunteers and foster coordination.
- Responsible for teaching volunteer training classes.
- Provides counseling for adopters before and/or after adoption.
- Performs general housekeeping duties, such as laundry, dishwashing, and other general duties as they relate to Behavior & Training supplies and needs.
- Assists Behavior & Training staff and the Volunteer Coordinator with promoting active and broad participation by dog volunteers.
- Communicates effectively and professionally with co-workers, management, and the public at all times. Promotes exemplary customer service.
- Assists staff, volunteers, and the public in obtaining information about dog behavior and training.
- Participates in special shelter projects and events including bi-annual town hall meetings, annual Pet Pride Day, and quarterly staff meetings.
- Performs other related duties and responsibilities as required.
NATURE OF WORK: Prolonged exposure to high noise levels and unpleasant odors in the kennels; working with people from diverse backgrounds, including individuals who may be angry or hostile; cleaning up animal excrement, and sanitizing kennels and/or cages; very busy office and working environment; frequently handling and being exposed to dogs with unknown temperament and behavior; limited exposure to fumes or airborne particles and toxic chemicals; having to lift and/or move up to 50 pounds; being prepared to work a flexible schedule, which includes weekends and evenings.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
1. Six (6) months verifiable hands-on professional or volunteer experience in the care, feeding and/or handling of animals in a facility that cares for and/or houses animals (e.g. animal care/control agency, humane society, veterinary hospital, boarding or pet day care facility, or pet store), working principally with dogs and cats; OR
2. 30 semester or 45 quarter units of coursework in an animal husbandry, veterinary science or a related program at an accredited college or university.
3. Possession and maintenance of, or the ability to obtain and maintain, a valid California Class C Driver's License.
DESIRABLE QUALIFICATIONS: The ideal candidate will possess the following skills and/or experience:
· CPDT-KA, CTC or equivalent certification, or comparable experience working with and training dogs in a professional capacity, and teaching public or volunteer dog training classes.
· Knowledge of dog health and behavior issues, particularly those common in a shelter environment.
· Articulate, organized, and be able to manage multiple priorities.
· Ability to be patient and tactful when interacting with challenging, sensitive, or emotional people and issues.
· Possess strong active listening and communication skills.
· Working knowledge of Microsoft Word, Excel, and Chameleon is a plus
1. One-year full-time employment is considered equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.
2. A valid out-of-state driver's license is acceptable during the application process. A valid California driver's license must be obtained prior to appointment and maintained throughout employment.