Community Service Officer I Job at Sacramento, Sacramento County, California

Community Service Officer I

City of Sacramento , California

Job Information 



Entry Level


$53,010.67 - $53,010.67 Annually

Application Deadline 


01/31/2021 11:59 PM PST

Recruitment Type 

Open Competitive



This position requires attendance in the City of Sacramento Police Department Community Service Officer (CSO) Academy. The CSO Academy is typically held in the Winter (late December/early January start) or Summer (late June/early July start). Appointment to the Community Service Officer I position will not be effective until the start of the CSO Academy.
Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, psychological test, credit check, and a drug use history to be considered for this position.

The Community Service Officer I (Limited-Term) performs non-sworn, duties in support of a variety of police operations. In addition, attends and participates in the Sacramento Police Officer Academy or Community Service Officer Academy in order to receive basic law enforcement training in various laws, police procedures, law enforcement techniques, first aid, and acquires physical and emotional skills.
The classification of Community Service Officer I (Limited-Term) is a recruiting and training level class used for qualified candidates to learn the duties of a Police Officer or Community Service Officer III in the Sacramento Police Department. Incumbents of this class undergo a formal, comprehensive training program in a P.O.S.T. Police Officer certified academy or a Community Service Officer academy conducted by the Sacramento Police Department to prepare for performing duties in support of police operations. Incumbents are expected to attend accredited college level courses in order to satisfy the minimum qualification requirements of the Police Officer classification within their limited-term appointment. Additionally, incumbents are expected to demonstrate satisfactory proficiency in the required physical agility testing component prior to and during the academy. On-going physical training will be a required skill set for any successful incumbent.   

Upon satisfactory graduation from a POST Basic Academy or Community Service Officer Academy, a Community Service Officer I shall either be (1) advanced to Community Service Officer II or (2) advanced to the career classification of Community Service Officer III, or (3) advanced to the career classification of Police Officer. Employees shall not be classified as Community Service Officer I (Limited-Term) for more than one year from the date of hire unless the employee was unsuccessful in an Academy and the employee is invited to participate in an additional academy. Advancement to Police Officer or Community Service Officer II or III is dependent upon satisfactory job performance. Failure to graduate from the Police Academy and/or failure to meet satisfactory progress within the prescribed training period will be cause for termination.
The Community Service Officer I (Limited-Term) class is distinguished from Community Service Officer II in that the former is the non-career, recruiting and training-level classification for employees who are enrolled in or awaiting the commencement of an approved academy or are currently attending an approved academy and the latter is the non-career, recruiting and training-level classification for employees who have completed an approved academy.  
The Community Service Officer I (Limited-Term) is distinguished from the Police Cadet classification in that the latter has the same qualification standards as Police Officer while the former is used to recruit and train individuals who are working to satisfy the minimum age and educational qualification standards of the Police Officer or Community Service Officer II or III classification.

Close supervision is provided by higher-level sworn or civilian personnel.



Prior to attending a POST Basic Academy or approved Community Service Officer Academy, the following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform related duties as required.

  • Acquire working knowledge of department practices, procedures, equipment, and organizational systems.
  • Perform a wide variety of routine clerical duties including filing, checking, and recording needed information.
  • Operate standard office equipment such as computers, copiers, scanners, and other office machines.
  • Sort and file documents and records.
  • Provide basic assistance in research projects, special reports, and other division problems.
  • Perform related duties as assigned

While attending a POST Basic Academy or an approved Community Service Officer Academy, Community Service Officer I (Limited-Term) receives instructions in:
  • The Sacramento Police Department's organization, chain of command, and rules and regulations.
  • Identification and utilization of principles and techniques that promote community service, crime prevention, and appropriate behavior.
  • Proficient application of the rules of evidence.
  • Effective and professional communications through written, oral, and mechanical media.
  • The Emergency Vehicle Operation Course (EVOC) which includes skid training, high speed pursuit, defensive driving, and emergency driving.
  • Effectively dealing with common vehicle violations by learning to recognize the violations, locating the violations in the Vehicle Code, and safely and professionally contacting the violator.
  • Basic criminal investigation processes and techniques, including the identification, collection, and preservation of evidence, courtroom testimony, and witness interrogation.
  • Physical fitness and defense techniques programs.
  • First-aid, including Cardiopulmonary Resuscitation techniques (CPR).
  • Enforcement and procedural aspects of criminal law and the legal obligations inherent in enforcement of those laws.
  • Firearm training in order to learn good judgment and competency in the use of deadly force, ancillary police weaponry, and weaponless defense.
  • Safely and effectively accomplishing the patrol function consisting of patrolling a designated area of the City on foot, on a motorcycle, or in a patrol car in order to preserve law and order, and to prevent and discover the commission of crimes.
  • Processing, confining, and caring for adult and juvenile prisoners in such a manner as to protect the prisoner's rights and welfare.



Ability to:

  • Acquire, through training, knowledge of contemporary and approved principles, practices, and procedures of police work, state laws, City ordinances, and first-aid.
  • Acquire, through training, knowledge of the geography and demographics of the City and common law enforcement problems.
  • Write clearly, accurately, concisely, legibly, and with correct English grammatical construction and spelling.
  • Read and interpret complex technical documents in English.
  • Understand and carry out oral and written instructions.
  • Observe, assimilate, remember, record, and recall pertinent facts and details.
  • Read maps and mapped information.
  • Apply selected knowledge (i.e., laws, statutes, court decisions, department policies, criminal investigation theories, etc.) in collecting, organizing, and analyzing a variety of information in order to decide on an appropriate and reasonable course of action.
  • Analyze problems and rationally take effective action in emergency and stressful situations.
  • Plan and effectively present material orally to diverse groups.
  • Deal courteously but firmly with the general public.
  • Establish and maintain cooperative working relationships with co-workers, sworn personnel, other City employees, community and neighborhood organizations, and the public.
  • Learn and support community organization and mobilization efforts which facilitate achievement of the department's mission, goals, and objectives.
  • Operate a police radio, mobile data computer, and office computer equipment.
  • Develop skill in the use of a less lethal personal protection such as oleoresin capsicum "OC".

In addition to the abilities listed above, Community Service Officer I (Limited-Term) in the Police Academy requires the ability to:
  • Develop skill in the use of firearms.
  • Undergo strenuous physical conditioning.

Knowledge of:
  • English usage, grammar, vocabulary, and spelling.

High school diploma or G.E.D. equivalent.
No experience required.
Must be at least 18 years of age by the time of appointment.
Felony Convictions:
Free of felony convictions under California Government Code Section 1029.
Must pass a background investigation, which includes a criminal history check for job-related convictions, fingerprinting, polygraph test, credit check, and drug use history.
Medical/Drug Test/Psychological:
Must pass a medical examination, a drug test, and psychological test.

Continue Education:
Eligible to enroll in an accredited college or university.
Driver License:
Possession of a valid California Class C Driver License at the time of appointment. Loss of the license is cause for discipline.
Respiratory Protective Equipment:
Work in this class requires wearing respiratory protective equipment at times. When assigned to such work, facial hair must be shaven when it interferes with the safe fitting of respiratory protective equipment.
The conditions herein are typically required of an incumbent to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Physical Requirements:
The position requires sitting, standing, walking, running, reaching, twisting, turning, kneeling, bending, squatting, and crouching in the performance of daily activities.  The position also requires grasping, repetitive hand movement, and fine coordination in the preparation of reports and using a computer key board; hearing and speaking are required for interacting with the public and others and to hear sirens.  Additionally, the position requires depth perception, near, far, night, peripheral, and color vision in viewing crime scenes or evidence.  May be required to walk on uneven and slippery surfaces.  Must be able to lift and carry up to 50 pounds.
Environmental Conditions:
Incumbents work outdoors in all weather conditions, around loud siren noise, moving vehicles, and around animals; exposed to controlled temperature conditions in an office environment and unpredictable work conditions, including but not limited to, physical threats, verbal abuse, and stressful situations when in the field. This position may require working around chemicals, blood, and other potential toxic exposures.



Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can be accessed through the applicant inbox.

1.  Application Review: (Pass/Fail) All applicants must complete and submit online:

  • A City of Sacramento employment application;
  • A completed Supplemental Questionnaire and;
  • Optional - send a valid and legible copy of your previous result letter to the City of Sacramento Human Resources Department (refer to Test Exemption section below).
  • Applications will be reviewed in accordance with cut-off dates.  All necessary paperwork must be submitted before the final filing date.  Incomplete applications will not pass the application review; omitted information cannot be considered or assumed.
  • If you are currently on an active Eligible (PASS) List for the Community Service Officer I position, it is unnecessary to reapply and/or retake the Entry Level Law Enforcement Exam for this position.  Each Eligible (PASS) List is active for one (1) year from the date it is established.

2.  Supplemental Questionnaire:  (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire.

3.  Online Exam: (Pass/Fail) - Qualified candidates will receive a notification via email when the examination is available. Candidates will have approximately 7 calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination is multiple choice and may include, but not limited to, clarity, vocabulary, spelling and reading comprehension. Candidates who PASS the online exam MAY be invited to take a confirmatory exam at the hiring departments discretion.

TEST EXEMPTION - If you have previously taken one of the following exams within two years of the final filing date and earned a passing score as listed below, you may be considered exempt from the Entry Level Law Enforcement Exam.

  • P.O.S.T. Certified Entry Level Law Enforcement Test Battery (PELLETB) exam and earned a T-Score of 40 or higher
  • City of Sacramento Entry Level Law Enforcement Exam and earned a passing score
To receive consideration for exemption, submit your result to the City of Sacramento Human  Resources Department by the final filing date using one of the following methods:
  • For P.O.S.T. PELLETB & City of Sacramento Entry Level Law Enforcement Exams
    • Attach your valid result letter to your online application;
    • Fax it to (916) 596-1556, Subject:  Community Service Officer  002037-21-1
    • Email it to and include "Community Service Officer I 002037-21-1" in the Subject Line.
Per City of Sacramento Human Resources Department requirements to receive consideration for test exemption:
  • For P.O.S.T. PELLETB & City of Sacramento Entry Level Law Enforcement Exams:
    • The result letter must be issued on agency letter head OR by email with the agency logo
    • The test date must be clearly visible on the result letter 
    • The applicant's first and last name must be listed
    • The result letter must be a legible, clear copy
    • PELLETB results must list the reading, writing and total T-scores

4. Oral Interview: (100%) - The oral interview will consist of job-related questions. The Oral Interview is administered by the Sacramento Police Department.

5. Background Process: If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, psychological test, credit check, and drug use history.

If you have specific questions regarding the Community Service Officer I position, hiring process, Police Academy, etc.:

For questions concerning this job announcement and the application process:


No location specified