Assistant Rent Adjustment Program Manager Job at Oakland, Alameda County, California

Assistant Rent Adjustment Program Manager

City of Oakland , California

Job Information 


Housing & Community Development

Senior Level


$126,387.48 - $155,192.76 Annually

Application Deadline 


05/14/2021 11:59 PM PDT

Recruitment Type 

Open Competitive


Due to current events and the statewide shelter-in-place order, all exam dates and locations are tentative. Applicants will be notified as further information becomes available. Applicants should also check their email on a regular basis for updates.
The City of Oakland is currently recruiting to fill one Assistant Rent Adjustment Program Manager vacancy within the Housing & Community Development Department.  

The ideal candidate will possess a Bachelor’s degree in public policy, public or business administration, planning, urban planning, urban studies or a closely related field (law, economics, etc.) and experience managing programs in rent stabilization, landlord-tenant relations, fair housing, code enforcement or affordable housing. The candidate will have experience working with laws and regulations related to rent stabilization and housing policies. The candidate must have experience collaborating and cultivating partnerships to strengthen program services.

Under direction in the Housing and Community Development Department, assists with planning, managing, and organizing the functions, activities, and projects in support of the Rent Adjustment Program, which includes making recommendations for and assisting with the development and implementation of policies, programs, and systems; oversees research and policy analyses; assigns, trains, and supervises staff; and performs related duties as assigned.    
This is a management level classification with responsibility for oversight of the daily operations and activities in support of the division manager.  This classification is distinguished from the higher-level division manager classification in that the latter is responsible for the overall administration of the Residential Rent Adjustment Program.  It is further distinguished from the lower level Program Analyst III classification in that the latter is responsible for specific elements of the program as opposed to daily oversight of the entire program.
The incumbent receives direction from the division manager and may exercise supervision and direction over assigned professional, technical and clerical staff.    
*REQUIRED AT TIME OF APPLICATIONA writing sample (no more than 10 pages long) that demonstrates research skills and analytical skills. Applications without the required documents will not be considered further. Please be sure to scan and attach the required document to your online application.
This is a public contact position. Although no current vacancies require a specific language, bilingual skills are  highly desirable, and the eligible list may be used to fill future vacancies that may require bilingual skills. 
The eligibility list established from this recruitment may be used to fill other vacancies that occur within the City including full-time and permanent part-time positions, if applicable.

* Click on the link below to see a video on what it's like to work for the City of Oakland!
Working for the City of Oakland


Examples of Duties
  • Assist division manager with the overall management and daily operations of the Rent Adjustment Program; develop work standards, goals, objectives, and priorities for staff; ensure deadlines are met.
  • Assist with developing, reviewing, and implementing policies and procedures to meet ordinance requirements; evaluate program effectiveness and develop strategies to enhance program services.
  • Research, interpret, and monitor ordinances, regulations, policies, procedures, codes, and standards; remain current on legislative and court decisions; propose policy, regulatory and code amendments consistent with effective administration of the Rent Adjustment Program.
  • Assist in the development and management of the annual budget for the Rent Adjustment Program; monitor expenditures and recommend fund allocations.
  • Establish outreach programs to community, civic groups, and other city/government agencies to encourage involvement and contribution to the goals of the program.
  • Prepare or direct the preparation of informational materials about the program and other resources available to assist landlords, tenants, and the community.
  • Oversee and monitor staff's response to community complaints and requests for information, including the investigation and resolution of issues; respond to the most difficult and sensitive inquiries and complaints.
  • Direct or conduct feasibility studies; design and implement effective research methodologies for gathering information; analyze data and prepare complex reports utilizing a variety of software.
  • Prepare and direct the preparation of City Council agenda materials and staff reports.
  • Consult and work with other City departments regarding complex inter-departmental projects concerning issues related to Oakland residential rental housing laws.
  • Advise the division manager on operational or financial program implications; maintain liaison with other affected departments, project staff, and federal and state agencies.
  • Act as and represent the division manager in his/her absence at meetings with citizen groups, boards, and commissions.
  • Maintain knowledge of rent stabilization programs; keep current on new trends in housing assistance; make recommendations for improvement in program service delivery.
  • Plan, coordinate, and supervise the work of staff; select and hire employees; provide for staff training and development; conduct performance evaluations and carry out disciplinary action as appropriate.


Minimum Requirements for Application

Any combination of education and experience that is equivalent to the following minimum qualifications may be acceptable.

Education: A Bachelor's degree from an accredited college or university in public policy, public or business administration, planning, urban planning, urban studies or a closely related field.  A Master's degree is desirable.

Experience: Four (4) years of progressively responsible professional experience in policy and program development, administration, and budget, including two (2) years of lead or supervisory experience.  Experience in rent stabilization, landlord-tenant relations, fair housing, code enforcement or affordable housing is highly desirable.

License or Certificate / Other Requirements: 
Successful incumbents in this position are expected to operate automotive vehicles in the performance of assigned duties.  Due to the nature of the assignment and the hours worked, public transportation may not be a cost effective or efficient method for traveling to the various locations required.  Individuals who are appointed to this position will be required to maintain a valid California Driver's License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties.


Knowledge of:
  • Principles, practices and techniques of public administration and public relations.
  • Applicable federal, state, and local laws, ordinances, and other legal provisions.
  • Principles and practices of rent stabilization and affordable housing.
  • Project management and planning techniques.
  • Principles of budget development and monitoring.
  • Methods and techniques of research, statistical analysis, and report presentation.
  • Principles and practices of supervision, training, and management.
  • Computer systems and software applications.
Ability to:
  • Establish and maintain cooperative relationships with other governmental agencies and members of a culturally diverse public and staff.
  • Coordinate a variety of projects and activities inter-departmentally and with outside agencies.
  • Evaluate programs, policies, and procedures for effective program administration.
  • Communicate effectively and persuasively in both oral and written format.
  • Prepare and analyze complex reports of a general and technical nature that may include statistical or financial data; prepare clear and concise correspondence and other written materials.
  • Apply government regulations and legislation in appropriate contexts and forums.
  • Exercise sound independent judgment and initiative within established guidelines.
  • Utilize computer systems and related software.
  • Supervise, train, and evaluate staff.
  • Establish and maintain effective working relationships with those contacted in the performance of required duties.


Supplemental Information
The Selection Process
Stage I: The first stage in the selection process will consist of a review of each applicant's employment application and supplemental questionnaire for minimum qualifications (weighted pass/fail). Be sure to scan and attach a copy of your writing sample to your on-line application.  Applications submitted without all required materials will not be given further consideration.
Stage II: The second stage will consist of subject matter experts evaluating and rating the completed supplemental questionnaires.  Applicant responses to the supplemental questions must demonstrate the knowledge, skills and abilities listed in the qualifications section of this announcement.  The evaluation of supplemental questions may be weighted 100% of an applicant score (before residency, seniority and/or veteran points, if applicable) and may determine rank on the eligible list.  If a sufficient number of quality application packets are received, the supplemental screening may be followed by a third stage and the most qualified applicants will be invited to the next stage. Meeting the minimum qualifications does not guarantee advancement to Stage III.
Stage III: The third stage may consist of an oral examination that may be preceded by a brief written exercise (weighted 100%) that will test the knowledge, skills and abilities listed in the qualifications section.
The ranked eligible list may be developed directly from the supplemental screening OR the results of Stage III. Candidates must earn a scale score of 70 in this examination process to be placed on the eligible list for employment consideration. 
Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. 
The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity.  The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract.
How to Apply
Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user on the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at:
If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also work stations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Work stations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.).  Due to current events and the statewide shelter-in-place order, City facilities may be closed to the public.

Our on-line application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.  You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system.

Date of Examination:
Tentatively Scheduled for late May, 2021

The City of Oakland is an EEO/ADA Employer.


150 Frank H Ogawa Plaza

Oakland, CA 94612