$63,470.00 - $76,699.00 Annually
No Application Deadline
This posting will be run continuously. The first candidate pool will be appraised after April 2, 2021.
Do you have a passion for serving your community? Are you eager to learn about public safety communications and de-escalating tactics? Has your collaborative work style allowed you to bring value that has made a positive impact on your team?
PLEASE JOIN US: The Police Department is hosting an information session for this recruitment, which will be held via Zoom on March 18th & March 25th! Learn more about the position, how it can help drive your dispatch career, and meet current Call Takers and Dispatchers! Please email firstname.lastname@example.org with the date of the information session you would like to sign up for!
The City of Napa Police Department is dedicated to providing unparalleled service to its diverse, local community. A career with our department offers many rewards: competitive salaries and excellent benefits; chances to create positive impacts on people in your community; an amazing variety of work and challenges; and a satisfying public service career.
Our Communications Dispatch Center is the primary public safety answer point for all 911 emergency calls to the Napa Police Department, Napa County Sheriff's Department, American Canyon Police Department, Napa Fire Department, American Canyon Fire Department and AMR Ambulance Services. We also transfer calls to CalFire, St. Helena Police Department and Calistoga Police Department.
We are currently seeking applicants for vacancies under the Public Safety Dispatch Call Taker classification. In this role, you are a critical link between citizens and the emergency response personnel. Although many people are passionate about this exciting and fast-paced career, few have had the opportunity to observe the operations of a busy Communications Center. Click here for a sneak peak of a typical day on the job for a Dispatch professional. (Video courtesy of Valley Communications Center in Kent, Washington).
In addition to meeting the qualifications listed below, as a Public Safety Dispatch Call Taker you will have shown success in demonstrating:
For a full, detailed job description, click here.
***NOTE: IT IS RECOMMENDED THAT INTERNAL CITY OF NAPA APPLICANTS USE A PERSONAL EMAIL DURING THE APPLICATION PROCESS, RATHER THAN THEIR CITY OF NAPA EMAIL IN ORDER TO RECEIVE THE NECESSARY COMMUNICATIONS.***
The City of Napa utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, an eligible list may be exclusively used for that current vacant position. Other recruitments and eligible lists may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.
What happens next?
Reasonable Accommodations: The City of Napa Human Resources Department will make reasonable efforts in the examination process to accommodate qualified disabled applicants. Individuals with disabilities who would like to request an accommodation in the testing process must inform the HR Department in writing by the final filing date. A Reasonable Accommodation Request Form is available from HR and may be obtained by calling 707-257-9505, or dial 7-1-1 for the California Relay Service, offering free text-to-speech, speech-to-speech, and Spanish-language services 24 hours a day, 7 days a week.
The City of Napa is an Equal Opportunity Employer, and we believe that a diverse, equitable and inclusive workplace will maximize our talents to benefit the residents we serve.
1541 Second Street
Napa, CA 94558