$66,508.00 - $80,841.28 Annually
No Application Deadline
* * * * * * * HIRING INCENTIVE PROGRAM THROUGH JUNE 30, 2021 * * * * * *
Dispatcher IIs are eligible for a hiring bonus of up to $10,000. The hiring bonus shall be paid as follows:
An excellent benefits package is offered, including:
One (1) year experience working with a municipal, county, or state law enforcement agency as a Dispatcher is required.
Education equivalent to completion of the twelfth grade is required.
P.O.S.T. Public Safety Dispatch Certificate is required.
Must be able to obtain Emergency Medical Dispatch Certificate within one year of hire.
Must be at least 18 years of age at time of hire.
Candidates for this position will be required to pass a thorough background investigation.
Must be able to maintain the same level of security as when first hired. Failure to maintain this level of security clearance is grounds for dismissal.
A sample of responsibilities for this position are listed below. For the complete job description please visit: https://www.governmentjobs.com/careers/fairfield/classspecs
Answer non-emergency and emergency telephone calls; evaluate requests for validity, priority and type of response required; determine the location and nature of non- emergency and emergency calls for service.
Operate a computer aided dispatch system, records system, mobile data system, and make inquiries and entries into the external law enforcement computer system.
Dispatch fire and ambulance emergency services when appropriate; provide emergency medical pre-arrival instruction over the telephone.
Operate a multi-channel radio console that supports fire and other emergency services; provide information and coordinate response for fire, medical and public works equipment. Monitor equipment including alarm equipment.
Maintain and prepare accurate records and logs of messages received and dispatched.
Assist citizens at the police department front counter.
Perform related duties as assigned.
Dispatch emergency services including police and other emergency services when appropriate.
Operate a multi-channel radio console that supports police and ambulance services; provide information and coordinate police response.
Support and assist in the training of new employees.
The geography of the City of Fairfield and Solano County.
Modern office equipment and software including fax machines, personal computers, and windows based applications.
Use a computer-aided dispatch system to coordinate emergency response for fire and emergency medical services.
Learn the operation of multiple channel radio system.
Think clearly, remain attentive, and apply common sense in emergency situations.
Hear and understand telephone and radio communications.
Speak and enunciate clearly.
Use courtesy, tact, and firmness when dealing with the public.
Type at a speed of 40 words a minute from clear copy.
Remain calm under pressure or tense situations.
Learn and remember numerical and alphabetical code systems.
Multi-task; perform several job functions at one time.
THE SELECTION PROCESS:
Based on the information provided in the application documents, the best-qualified applicants will be invited for further examination. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the examination may consist of an application screening, written and/or practical exam, oral interview, or any combination. This position requires a thorough background investigation, polygraph, and a pre-employment medical exam to be completed on each final candidate, prior to appointment.
EQUAL OPPORTUNITY EMPLOYER
No location specified