$60,954.00 - $81,685.00 Annually
No Application Deadline
The City of Elk Grove is an equal opportunity employer
and is committed to creating a work environment in which
all individuals are treated with respect and professionalism.
The City of Elk Grove Police Department is now accepting applications for the position of
Dispatcher - Lateral
This is a continuous recruitment to establish an eligible list to fill future vacancies.
This recruitment may close without notice. Interested candidates are encouraged to apply
as soon as possible.
This recruitment is for lateral applicants
To be considered a lateral applicant you must be currently working or employed within the last twelve months as a public safety dispatcher immediately preceding the date of application filed with the City of Elk Grove. For details please refer to the "Education and Experience Guidelines" section of this job announcement.
Under general supervision, performs a variety of duties involved in receiving, evaluating, prioritizing, and relaying 9-1-1, emergency, and non-emergency calls for service; inputs calls into computer system; dispatches appropriate units and coordinates response of emergency personnel; operates a variety of telecommunications equipment including radio, telephone, and computer aided dispatch systems; and performs a wide variety of specialized clerical duties involved in the preparation, maintenance, and release of materials related to law enforcement activities.
Dispatcher – Entry Level: Incumbents of this class receive training in department policies, procedures and specialized computer systems through an on the job training program. Generally, the assigned Dispatch Trainer demonstrates skills/tasks while providing instruction and evaluating the trainee’s ability to apply instruction received in a variety of working situations. Typically, the training period will last in excess of six months and may also include classroom instruction. While a background in similar tasks/duties may be helpful to the incumbent, direct experience in a police dispatch related environment is not necessary. Entry level Dispatchers shall serve an 18-month probationary period.
Dispatcher – Lateral: Incumbents in the lateral position are experienced law enforcement dispatchers having at least two (2) years of recent experience in a primary Public Safety Answering Point, (PSAP) answering 9-1-1 calls, having used Computer Aided Dispatch system(CAD), and having experience dispatching law enforcement personnel using a multi-channel radio system. The expectation is that the Lateral candidate will complete a training program teaching the use of agency specific computer systems, and policies & procedures in significantly less time than an entry level candidate. Lateral Dispatchers shall serve a 12-month probationary period.
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed in an emergency services dispatch center setting with extensive public contact; incumbents are required to work evening, night, weekend, and holiday shifts; incumbents may be called back or held over to maintain staffing levels.
Physical: Primary functions require sufficient physical ability and mobility to work in an emergency dispatch center setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
No location specified