Development Services Technician I/II Job at Benicia, Solano County, California

Development Services Technician I/II

City of Benicia , California

Job Information 


Community Development

Mid Level


$23.85 - $31.90 Hourly

Application Deadline 


No Application Deadline

Recruitment Type 

Open Competitive


This limited duration (anticipated to last 18 months) part-time position is open until filled and can be filled at either level, depending on qualifications.  First review of applications will be on December 8, 2020.

This position is a part-time at-will position.

The position does not receive any health insurance benefits.

Unless otherwise eligible for CalPERS retirement system, employees in this category are enrolled in PARS, an alternate retirement system, and employees have a 6.2% payroll deduction towards PARS.

The City does not participate in Social Security except for the required Medicare program, which is a 1.45% payroll deduction. 

Hourly Rate
$23.85  - $29.00

Hourly Rate
$26.24 - $31.90

You're invited to apply to the City of Benicia to be the next Development Services Technician. Benicia is seeking a detail-oriented individual with highly developed customer service and organizational skills who understands the building and planning permitting process. Benicia is a small town (28,000 population) with a variety of building types in the Bay Area. The city just upgraded its permitting software and in the next year will implement GIS and process improvements. The Community Development Department is leading these efforts with a small, skilled staff. As a Development Services Technician, you will report to the Chief Building Official and work closely with the Principal Planner. You will play a key role in the department by working closely with planning, building and engineering services, and you will have the chance to shape customer service improvements. Benicia's two historic districts, industrial park, oil refinery, location on the waterfront, and two interstate freeways will give you the chance to work with a variety of project applicants and develop broad skills.  Benicia offers a great working environment and the chance to work a flexible schedule.  If you are looking for a challenge, a rewarding place to work, consider Benicia!

Under immediate supervision (Development Services Technician I) or general supervision (Development Services Technician II), incumbents in the class of Development Services Technician perform a variety of administrative and technical duties to support the Building Division; assist engineers, architects, contractors and homeowners by providing routine and technical information related to the issuance of permits; provide technical information regarding routine building code requirements and information about local ordinances and State regulations; assist the public in completing applications and other required forms; prepare fee estimates; and issue permits, including over the counter permits.
 Distinguishing Characteristics:
Development Services Technician I: This entry-level class to the Development Services Technician series is distinguished from the Development Services Technician II class which requires knowledge to perform the tasks with less supervision.
Development Services Technician II: This is the journey level class in the Development Services Technician series and is distinguished from the I level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual and unique situations arise. Positions in this class are flexibly staffed and are normally filled by advancement from the level I. 

Development Services Technician I: Receives immediate supervision from a supervisor or manager; may receive technical and functional supervision from management or professional positions. No supervision is exercised over others.
Development Services Technician II: Receives general supervision from a supervisor or manager; may receive technical and functional supervision from management or professional positions. No supervision is exercised over others.
 Representative Duties / Qualifications:

Receives, reviews and evaluates building permit applications for completeness and correctness; reviews blueprints for completeness and accuracy; clears all building permit applications; issues permits after necessary approval is secured; calculates square footage and determines cost per square foot based on use, occupancy and type of construction; determines and collects building fees; notifies applicant when the building permit will be issued. Verifies parcel ownership and checks for violations and inspection history; processes over-the counter permits for repair in-kind, electrical, plumbing and mechanical for all use and occupancy applications; determines which agencies must review applications and routes building plans to various divisions and agencies to process.
Provides information to the public concerning building permit process requirements, codes and inspection procedures; assists the public in completing applications for building permits; receives various complaints and routes to the appropriate authority to resolve; explains reasons for denial of applications; explains additional requirements and the process for reapplying; communicates with applicants throughout the application process.
Establishes account records; assigns/records permit identification code; records client data, services provided and charges; reviews file content for completeness, accuracy and consistency; sorts, stores and/or retrieves documents or records by alpha, numeric or other classification methods.
Performs a variety of general clerical tasks; operates computers, copiers and other office equipment; composes routine correspondence and/or prepares notices/forms of action taken; utilize various computer software programs; performs administrative tasks in support of work unit operations.
Performs other duties of a similar nature or level as assigned.

Any combination of education and experience that would provide the required knowledge skills, and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Development Services Technician I:
Graduation from high school or its equivalent. College courses with emphasis in building, planning, engineering, architecture, or related field highly desired.
At least one (1) year of increasingly responsible clerical or technical work involving public contact.  Work experience which relates to land use regulations, building process, construction, drafting, mapping, customer service, or permit issuance highly desired.

Must possess or obtain within one (1) year of hire, an International Code Council (ICC) Permit Technician Certificate.  Certificate must be obtained as a condition of passing probation.
Development Services Technician II:
Graduation from high school or its equivalent. College courses with emphasis in building, planning, engineering, architecture, or related field desired but not required.
One year of responsible experience performing technical duties similar to a City of Benicia Development Services Technician I.

Must possess an International Code Council (ICC) Permit Technician Certificate at time of hire.
Knowledge of:
Basic building codes, ordinances, regulations, laws, and rules; basics of construction drawing and blueprint reading; principles and techniques of building inspection work; basics of building methods and procedures; customer service principles, practices, and techniques for dealing with customers in various situations; working knowledge of office methods, procedures, and techniques; manual and automated filing systems; office equipment operation; business correspondence; record-keeping practices; correct English usage; standard operating policies, procedures, and administrative structure; bookkeeping practices as they relate to fee collection.
Skill and/or Ability to:
Utilize basic office equipment to include computers and related software applications; understand, research, apply, and explain laws, regulations, and policies governing building and zoning program operations; read and review building plans and specifications for completeness; understand and apply building codes and ordinances for permits, plans, and public inquires; locate property on an assessor's parcel map and from property descriptions; calculate square footage; accurately perform routine mathematical calculations in order to collect fees and disburse change; make independent decisions in accordance with codes and established policies and procedures; perform a variety of technical and specialized tasks and functions in an independent, competent and timely manner; communicate information and ideas clearly, concisely, and effectively with all customers; establish good relationships with the public and customers while providing superior customer service; maintain a positive attitude and professionalism even when faced with misplaced criticism or frustration; refer customers to other appropriate staff members or authority when needed; maintain accurate records and document actions taken; research regulations, procedures, and/or technical reference materials relating to building inspections; analyze, evaluate, and interpret the data gathered; draw logical conclusions; develop reasonable and deliverable options, make appropriate recommendations; and implement the resultant change effectively; manage a variety of simultaneous work projects and carry them through to successful completion; attend and participate in meetings; stay abreast of new trends and innovations in the field of building; coordinate and communicate projects and tasks with other city departments; support department and division objectives, mission, and values in a team-oriented manner.
Most work is performed in an office setting working at a desk and/or the front counter for long periods of time. Work involves accessing and using office equipment, as well as, moving between office locations.  Employee will use standard office equipment to communicate; may lift light weight objects; and navigate uneven surfaces.  Position requires working extensively with the public. 
The representative duties listed in this job description include essential and non-essential functions. Individuals with disabilities will be considered for placement into positions in this class based upon an assessment of the essential functions of the particular position.  Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth to address business needs and changing business practices.




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