Administrative Technician II Job at Alameda, Alameda County, California

Administrative Technician II

City of Alameda , California

Job Information 


Human Resources

Mid Level


$32.65 - $39.68 Hourly

Application Deadline 


05/17/2021 05:00 PM PDT

Recruitment Type 

Open Competitive


The City of Alameda is seeking an organized, thoughtful and innovative individual to fill current Administrative Technician II opening in the Human Resources Department assigned to either benefits or human resources transactions. The list established will be used to fill the current vacancy and may be used to fill future vacancies. 
Ideal Candidate
The ideal candidate will embrace the Human Resources Department's emphasis on excellent customer service, and have a proven track record which demonstrates initiative, analytical skills, attention to detail, and  teamwork.    They will have the interpersonal  skills  necessary  to  handle sensitive situations  with confidentiality,  diplomacy,  and  tact;  will  develop  and  maintain  cooperative relationships based on credibility and trust with employees at all levels of the organization.  They should also be able  to manage a  variety  of  projects  and  tasks in  a  fast-paced  environment and be motivated  to  learn  a variety  of human  resources functions and procedures, and demonstrate flexibility in responding to changing needs and priorities.
Benefits of Employment
For a comprehensive listing of benefits, see the Benefit Matrix here.
  • Four day, 36 hour work week (Monday through Thursday)
  • CalPERS Retirement: Classic Members: 2% at 55 formula,  8.868% contribution; New Members 2% @ 62 formula, 8.25% contribution.
  • Medical: The City contracts with CalPERS to provide comprehensive health coverage to employees. Multiple HMO and PPO plans available, 4 fully covered, at all levels, by the City contribution
  • Dental: Comprehensive dental coverage provided to employees and their eligible dependents.
  • Vacation: Starting with 75 hours annually and increasing with years of service.
  • Holidays: 10 City Holidays and 3.5 floating Holidays.
  • Sick Leave: 12 days per year; unused sick leave is converted to service credit at retirement.


Distinguishing Features
Under general direction performs journey level para-professional and technical work involved in the development, coordination and execution of administrative operational activities in assigned specialized areas.  They perform and serve as a functional area coordinator. Work in the class is distinguished from that of higher classes in that it is of a more well-defined nature.  Actual responsibilities will vary according to assigned specialization.


Examples of Duties
  1. Reviews work to ensure compliance with policy, standards and established procedures. 
  2. Establishes procedures and forms and develops and maintains procedural manuals; coordinates and performs related statistical and clerical work, including data entry.
  3. Coordinates assigned administrative activities.
  4. Identifies, establishes, and implements operational schedules and methods.
  5. Establishes and maintains various records and complex record keeping systems, using specialized software applications.
  6. Conducts various audits, verifies data and information, and researches discrepancies.
  7. Performs complex computations.
  8. Operates specialized equipment and software applications.               
  9. May assist in providing staff support to various boards and commissions; compiles agendas and assembles minutes and reports.
  10. Researches and prepares a variety of reports, statements and /or logs.
  11. Provides technical information and instruction regarding applicable procedures and methods; may conduct or coordinate in-service training; maintains knowledge of applicable laws and procedures; interprets and explains rules and regulations; answers questions and resolves problems or complaints.
  12. May recommend and participate in the implementation of goals and objectives; establishes schedules, methods and procedures; implements established policies and procedures.
  13. Provides lead direction to ensure effective operation of assigned functional area/s; plans, assigns, performs, oversees and reviews related work.    
  14. May supervise and train assigned staff.
  15. performs other related work as required. 
Examples of Specialization
  1.  Setting up payroll controls; computing and entering payroll related information; determining cost allocations and payroll taxes; calculating wage assignments; preparing exception reports.
  2. Coordinating various human resources activities including salary administration, compensation, labor relations, employment recruitment and testing, general benefits administration, health and welfare benefits administration, and mandated reporting.
  3. Coordinating and executing various risk management activities as well as administration of workers' compensation; overseeing and monitoring functions of the third-party administrator in the medical management of workers' compensation cases; integrating employee workers' compensation payments and use of leave banks; and overseeing and coordinating case disposition, including modified duty and return to work plans.
  4. Coordinating the compilation, monitoring, manipulation, and distribution of statistical crime, offender and demographic data for administrative, investigative and patrol tactical use.
  5. Coordinating administration of various legal services and activities including legal and court document preparation; calendaring functions and litigation status; legal office budget development and administration; legal records management and law library maintenance.
  6. Coordinating administration of various development services financial transaction functions and activities including leasing, tax increment financing bond indentures, and development disposition agreements.
  7. Technical functions involved in a wide range of departments and services.


Employment Standards

Any combination equivalent to education and experience likely to provide the required knowledge and abilities.  A typical way to obtain the knowledge and abilities would be:
Graduation from high school supplemented by specialized training and education related to assigned area/s of specialization.
Three years of administrative support experience at least one of which shall have been in fields directly related to assigned area/s of specialization, preferably with a public agency.
Knowledge of the principles and practices of assigned specialization and of public administration; appropriate laws, rules and regulations; modern office equipment and designated specialized equipment including applicable computer software and operating programs.
Ability to effectively perform assigned specialized journey level paraprofessional and technical work; coordinate and perform administrative operational activities of assigned functional areas; provide specialized technical information and instruction; perform technical and statistical work with speed and accuracy; operate a variety of modern office equipment including calculators and computers; maintain and utilize designated specialized computer software and operating systems; interpret and apply established City policies and governmental guidelines and regulations; interpret and analyze information; prepare complex statistical and computerized reports; use initiative and exercise independent judgment; deal with complex and confidential information; establish and maintain accurate records; maintain level of knowledge required for satisfactory job performance; communicate effectively; establish, maintain, and promote positive and effective working relationships with employees, other agencies, and the public; demonstrate an enthusiastic, resourceful, and effective customer service attitude; supervise and train assigned staff.
Other Requirements
Selected positions require possession of a valid California Driver's License and satisfactory driving record as a condition of initial and continued employment.


The examination process may include an application and supplemental questionnaire evaluation, a written exam, a performance exam, and/or an oral interview. The examination process may test for, but is not limited to, the essential knowledge and abilities listed in the job specification and announcement and will be designed to provide a comprehensive review of each candidate's technical knowledge and overall suitability for the position.  Qualified applicants will be notified of the exact date, time, and location of examinations approximately two weeks in advance. If applicants have not received written notice at least one week prior to the tentative test date listed in the flyer, they should contact the City of Alameda Human Resources Department at (510) 747-4900.  
Candidates passing all components of the examination process will be placed on an Eligible List for the Administrative Technician II. A list of names is certified to the department(s) having vacancies based on the type of examination conducted pursuant to the provision of the City's Civil Service Rules. Final selection will be made from the Eligible List by the Department Head subject to approval by the City Manager. The Department Head may utilize additional selection procedures to make a final hiring decision. Placement on an Eligible List does not guarantee employment.  Prior to appointment, a thorough reference check will be conducted which may include a credit check and background. The selection process may be evaluated and revised based on the number of qualified applicants. Federal law requires that prior to employment, you must furnish proof of your identity and eligibility for employment in the United States, as required the U.S. Citizenship and Immigration Services.
E-VERIFY: The City of Alameda utilizes the Federal government's E-Verify program and new employees must provide documentation to establish both identity and work authorization, which includes showing a valid United States Social Security card at the time of hire (photocopies not accepted).
VETERAN'S PREFERENCE CREDIT: A job applicant qualifies as a veteran if honorably discharged from active military, reservist, or National Guard duty of at least 18 consecutive months within the past five (5) years of the date of application. In case of discharge attributable to service-connected injuries or illnesses, the 18 months active duty requirement need not be fulfilled. An applicant claiming veteran's preference credit must attach to their application, a legible copy of their DD-214 verifying the type of discharge and date(s) of active service. NO OTHER DOCUMENTATION WILL BE ACCEPTED.
AN EQUAL OPPORTUNITY EMPLOYER: The City of Alameda encourages minorities, women and the disabled to apply. It is the City's policy that all aspects of employment and promotion shall be without regard to sex, marital status or disability (except where dictated by requirements of the position), race, sexual orientation, political affiliation, religious creed, color, national origin or age. Qualified disabled persons must be able to perform the essential functions of the position with or without reasonable accommodations. No individual may pose a direct threat to the health or safety of himself/herself or other individuals in the workplace. Barring undue hardship, reasonable accommodations can be made in the application and examination process for disabled individuals or for religious reasons. Requests for reasonable accommodation should be made in advance to the Human Resources Department. Hearing Impaired TDD (510) 522-7538.
The information contained herein is subject to change and does not constitute either an expressed or implied contract.



2263 Santa Clara Avenue

Alameda, CA 94501